New Resident Orientation

• Trusted advisor and strategist to affect cultural and systemic change for equity, inclusion and social justice
• Visionary change leader with ability to cultivate change agents to become catalysts for organizational transformation
• Architect and builder of organizational infrastructure, internal capacity, and programmatic solutions to scale across Northern California market
• Previous roles at KP include executive consultant /chief of staff, project/program manager, sales and account management
• Prior to KP, worked on Wall Street and taught English as a Second Language in Taiwan and Venezuela
• Led tour groups to 19 countries as an International Travel Director
• Master of Science in Management and Leadership with Professional Certificates in Organizational Development and Change Leadership, Brain-Based Coaching, Leading Organization Transition, and Project/Program Management
• 2018 Kaiser Permanente Industry Leader awarded by PBWC
• Executive Council at Asian Pacific Fund
• Proud mother to Isabelle, 17 and Sage, 15 living in the East Bay
• Enjoys cooking, gardening, and traveling

• Trusted discussion facilitator, process integration problem-solver and consultant to affect cultural and systemic change for greater equity, inclusion and diversity across 14 medical centers serving 4.5M members and patients.
• Previously served at KP and the external community as KP Launch Program Administrator serving 300+ employees and 300+ developing professionals ages 16-24 every year
• Prior to KP, worked with a national non-profit called Health Career Connection, bridging healthcare career opportunities between students underrepresented in healthcare leadership and leading healthcare organizations, including Kaiser Permanente. Served the San Jose State University and surrounding San Jose community as a health educator, focusing on sexual health and chronic disease prevention
• Trained as Myers-Briggs Type Indicator (MBTI) facilitator, Inclusive Leadership (ILEaD)
• Lives in Oakland with husband, two daughters and a German Shepherd named “Flynn Ryder”
• Enjoys trying new food, watching Disney Pixar productions, and traveling to visit family & friends

Stephanie Collins-Jones is a Benefit Specialist in the Benefits Delivery Functional Area. As part of the HR Service Delivery model, Benefits Delivery provides benefits education and specialty services to Kaiser Permanente enterprise wide.

Stephanie joined Kaiser Permanente in 1996 and held several HR roles at what is currently known as the National Human Resources Service Center. In 2005, she transferred into the functional area of employee benefits and provided local support such as benefit consultations, retirement planning and financial wellness seminars for the Central Valley and Fresno Service Areas in NCAL. In 2009, the local role transitioned to supporting the organization on a national level.

Stephanie holds a Bachelor of Science degree in Business Administration – Human Resources Management from California State University Stanislaus.
Stephanie enjoys working for Kaiser Permanente because of the wonderful benefits and opportunities for growth the organization offers.

Dr. Juleon Rabbani is Assistant Director of the Kaiser Permanente Northern California (KPNC) Division of Research Biostatistical Consulting Unit (BSCU). In this role, he mentors and collaborates with KPNC clinicians across the region to develop, implement and publish applied research and quality improvement studies. Dr. Rabbani also serves on the KPNC Central Research Committee as a biostatistical reviewer for Community Benefit grant proposals. Prior to his current role, he directed the research of the Graduate Medical Education programs in the KPNC Napa-Solano service area. He also founded the KP Public Health Research Internship program, which partners public health students with residents/fellows and faculty to create scholarly activity projects. He earned his DrPH in epidemiology at the Uniformed Services University F. Edward Hébert School of Medicine and his MPH in Global Health Leadership at the University of Southern California Keck School of Medicine.

Richard S. Isaacs, MD, FACS, is CEO and executive director of The Permanente Medical Group and president and CEO of the Mid-Atlantic Permanente Medical Group, two of the largest and most distinguished medical groups in the nation. Together, TPMG and MAPMG have more than 11,000 Permanente physicians and over 40,000 nurses and staff delivering high-quality health care to more than 5.2 million Kaiser Permanente members in Northern California, Maryland, Virginia, and the District of Columbia.

Dr. Isaacs, who was named by Modern Healthcare as one of the 100 Most Influential People in Healthcare and one of the 50 Most Influential Clinical Executives in each of the past 2 years, also serves as co-CEO of The Permanente Federation. The Federation is a consortium of all the Permanente Medical Groups in the nation, and it supports the work of more than 23,000 Permanente physicians and 80,000 employees. In this role, Dr. Isaacs provides strategic leadership and direction to all the Permanente Medical Groups, and to the national Kaiser Permanente Program. Kaiser Permanente is comprised of the Permanente Medical Groups, Kaiser Foundation Health Plan, Inc., and Kaiser Foundation Hospitals.

Previously, Dr. Isaacs served as physician in chief for the Kaiser Permanente South Sacramento Medical Center, where he was responsible for all clinical operations throughout the inpatient and outpatient arenas. While physician-in-chief, Dr. Isaacs played a critical leadership role in helping his medical staff pioneer several innovative initiatives that were ultimately adopted by Kaiser Permanente nationwide.

In 2005, Kaiser Permanente South Sacramento was the alpha site for the successful implementation of Kaiser Permanente’s electronic health record, Kaiser Permanente HealthConnect®, a technological accomplishment that inspired other pioneering applications using smartphone connectivity to further enhance the quality of care and patient experiences.
Kaiser Permanente South Sacramento also was the first Level II trauma center in Kaiser Permanente, earning that designation in 2008. More recently, Kaiser Permanente South Sacramento’s collaborative Greater Sacramento Sports Medicine program has expanded to provide expert care to regional and professional athletes.

Dr. Isaacs currently serves on the board of directors for the Alliance of Community Health Plans, the American Medical Group Association, and the Kaiser Permanente Bernard J. Tyson School of Medicine. He also has served as a clinical professor of Otolaryngology at University California, Davis School of Medicine; Drexel University School of Medicine; and California Northstate University School of Medicine.

Born and raised in Detroit, Dr. Isaacs received his bachelor’s degree from the University of Michigan and his medical degree from Wayne State University School of Medicine in Detroit. He completed his otolaryngology-head and neck surgery training in New York at the Manhattan Eye, Ear and Throat Hospital/New York Hospital-Cornell Medical College/Memorial Sloan Kettering Cancer Center.

Subsequently, he received his head and neck oncologic and skull base surgical training from UC Davis.

He joined The Permanente Medical Group following the completion of his surgical training in 1995. He is board certified in otolaryngology with advanced certification in head and neck oncologic surgery, is a fellow of the American Academy of Otolaryngology-Head and Neck Surgery, and a fellow of the American College of Surgeons.